Happy Clients

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If you want to have a phone reference from my clients, please email me and the reference contacts will be provided.

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We greatly appreciate Sophie’s efforts to help us buy our first home.

Sophie is a very knowledgeable relator and guided us throughout the buying process.  She spent long hours with us during the bidding and personally presented our offer to sellers to make a strong case for our bid. In addition Sophie helped us get a great rate for our loan.

Sophie’s passion, high-energy and desire to help her clients are commendable.

Sophie is one stop shop to find the perfect home.

Regards,

- Anjana and Suresh

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We met Sophie last July in an open house and in our subsequent meeting we knew that Sophie would be the ideal agent for us as she is very trustworthy, professional and extremely knowledgeable. She helped us narrow down our search and explained the petty details about the process of buying a home which many agents would have ignored. When we did find our house and started the process, thats when her real expertise helped us get the house and finish everything as expected without hiccups. She was very effective in explaining the timelines and helped sort out a few issues also with our lender and third party people and was always available to help us out in every possible manner, when required just to ensure a timely close of escrow. 

We are very glad that we chose Sophie as our agent and would highly recommend any homebuyer to do the same. Thank you for Sophie for everything, with the conditions we had, it would not have been easy without you being there for us.

Thanks,

- Sairam

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Sophie is one of the few realtor’s that I have worked with who I can trust and highly recommend. Right from the start she understood our requirements , identified our concerns and tailored our search and buying process to our needs. Since we were selling our old home and buying a new one, timing was of the essence. Sophie did a great job of expediting the closing on our new house and minimized the pain of moving. She demonstrated the experience of a consummate professional all the way through, she is extremely dedicated and followed through on every detail to ensure all our questions were addressed.

- Ajay and Ashwini

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I highly recommend Sophie Shen as your realtor.  She’s a good friend and her knowledge in home loans is exceptional and she has great communication skills.  Sophie sold my house in one open house.

Sophie has a wonderful rapport with people. She’s dependable, reliable, hard-working, and courteous. She has great energy and always displays a very positive attitude.  Sophie is intelligent, knowledgeable, flexible and is responsive to your requests.

I would happily consider Sophie Shen to be a valuable realtor; she achieved good results and delivers.

Best Regards,

- Mai Ivy Nguyen

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Dear Sophie, 

Thank you very much for your great service in our home refinance process. You did really a great job! start from the beginning of loan application to final close of the loan, it only took a month, very fast and high quality. You timely locked the loan rate at its lowest point, and the process is very fast and high efficiecnt. Thanks to your help, with the new lower loan rate, we saved about one hundered dollor per month on mortage, it is quite helpful to us. In addition, your loan process has no cost, that is another nice point that we like your service. We would like to request your service in furture refinance, and may recommend you to our friends if they are looking for home loan.

Thank you again,

- Lucy and Liping

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I worked with Sophie for the purchase of our first home, and I am so glad I did.
As first time home buyers we had all sorts of questions and concerns and Sophie made the entire process smooth and easy.

She has amazing patience and a wonderful ability and willingness to understand the concerns of buyers and she addresses them in a very professional manner. Throughout the process of this purchase, speaking to her has had a calming influence on me. her knowledge of various processes involved is simply outstanding. She clearly laid down all options in front of me and also made suggestions for best possible options.

She doubled as my mortgage broker and did an excellent job there as well. Again her knowledge of the lending process was something that stood out as she worked with various lenders and got me the best possible rates.

Again when tax credits were announced by California government, she took the initiative in ensuring that I benefit from it without me having to ask for it. Working with her has been a truly wonderful experience and I will definitely recommend her for your real estate transactions.

Thanks,

- Gautam Joshi

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Early in our home buying process we spoke to quite a few agents and toured homes with them. Having thus set a baseline it was an easy decision for us to chose Sophie’s services as she stood out with her attention to detail, responsiveness and knowledge of the local market. As first time home buyers, often times we felt patronized by agents we spoke to, but Sophie respected our concerns and was never impatient.

Sophie worked with our schedule and showed us several properties – pointing out the strengths and weakness of each, thus helping us zoom in the exact neighborhood and the kind of home we wanted. She also let us know firmly yet respectfully when she disagreed with our choice of home, which looking back now were indeed the wrong fit for us.

Once we did decide on the home we wanted to buy, Sophie was instrumental in deciding the right mix of offer price and contingencies to make a strong offer. We truly believe we got a good price on the home, thanks to her excellent insights and negotiating skills. She also helped us in getting all the inspections, loan paperwork and appraisals on the property. We closed on time and well within our budget.

Sophie’s personal and professional skills make her an excellent choice for buyer’s/seller’s agent and we highly recommend her.

- Jay and Sweta

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As first time buyers, homebuying appeared to be a very intimidating experience. From figuring out which area was suitable to our needs to calculating our budget, the pros and cons of various loan schemes are, and finally the incredibly difficult process of competitively bidding for a house. A good realtor’s job is to provide information and feedback about all of these areas. But the signs of a great realtor are far more subtle. Simple things as being prompt, being very thorough in research, being always aware of various deadlines and documentation requirements, and in general always being there at absolutely all times that a buyer is in doubt. A great realtor does not coax or pressurize the buyer but lays down the facts and helps the buyer to converge on a decision. Sophie has been that kind of a realtor. Sophie is extremely well aware of the market conditions, loan and financial process, location, and almost any question you may have. She provided a firm guiding hand through the home buying process – steering us away from problem houses and helping us arrive at a quick decision when we found what we were looking for. No house is perfect and there is almost always some sort of a compromise required – especially for a homebuyer on a budget. Sophie told us precisely what were the pros and cons of going for a particular house so that we could make a conscious and informed choice. If we were ever in two minds, she dissuaded us from bidding for the house as that meant that we would not be satisfied at the end of the process.

Within 10 weeks, we went from a “home-browser” to buying and closing on a house that fit our needs and budget, in time for the various tax credits that the government provided. None of it would have been possible without Sophie. I highly recommend Sophie and would certainly refer her to friends and family who are in need of an excellent realtor.

- Gautam G.

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I will start this letter with a very heartfelt thank you to Sophie. Thanks to her we are now proud owners of a new home in wonderful school district.
Being the first time buyers we were very jittery about making big decisions. But Sophie really helped us by practically hand holding us all the way through the process. She worked into late nights sitting with us to help us figure out our finances and nugging us in the right directions at the same time at calming our nerves. She even read the good faith estimates and other documents to check if everything is on the up and up.
All in all she made the home buying a very pleasant and memorable experience. I would gladly recommend anybody to work with her for buying a new home. She really makes all the process a smooth breeze.

Regards

- Shyam

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Thank you for selling our Cupertino house with just “one” open house.  And also thanks for helping us to write a well priced offer for a house we are interested in buying.  We are very satisfied with your service.

- Edith Lee

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We really appreciate your great service and a very quick sale of our Caroline house especially in the current market.

Thanks,

- David

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My Husband & I truly appreciated Sophie’s help in both buying a beautiful home, and selling our previous home very quickly.  She helped us negotiate a good price, and also provided good advice on list price of our previous home, which had multiple offers within two days of listing.

She is very calm, and patient and was very open to taking us multiple times to see some of the same properties so that we could decide.  She was not pushy, was very pleasant and easy to work with.  She is quite well organized & helped us manage a very tight time line, both buying & selling. 

I would recommend Sophie to my friends & family.

- Sandhya

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Sophie had helped us searching for a house since June 2008. She is a very easy-going person. She brought us to numerous houses in  Santa Clara, San Jose, Milpitas, Fremont and Union. Sophie was very patient even though we didn’t make an offer for more than a year. During the servere economy downturn, she didn’t pressure us to buy.

Sophie told us the pros and cons of different locations. Finally, we decided to make my first offer to a house  in August, 2009. She researched the comparable house selling price in the area and let us decide on the offer price.

She was very helpful and efficient in getting loan pre-approval and negotiating price. 

In the negotiation process, she didn’t pressure us to take the counter-offer immediately but wanted us to feel comfortable with the final purchasing price. I would recommend Sophie to any person looking for a house.

- Bill

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I’m very excited that the transaction has completed smoothly without a glitch. I felt lucky to have you help me during the whole process and I’d like to take the opportunity to give you my big thanks! Among other things, what impressed me most is your promptness in answering my concerns and questions, and your high professionalism as a real estate agent.

Without your help, I probably wouldn’t have got the house I like. So, I’d highly recommend you to my friends and any motivated home buyers.

Cheers,

- Haifeng

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I would recommend Sophie to any friend of mine who is looking for real estate properties. She knows the area well and is the good source of information. More importantly, she listens to clients’ requirement and extract the need and want and provide suggestions. I am also impressed with the negotiation tactics she demonstrated and that saved me a lot of money.

I will definitely go for Sophie next time I am buying or selling properties.  

- Kevin Y

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As first-time home buyers, we were completely unaware and unsure of the whole process of buying a home in the US. We were extremely fortunate to have been represented by Sophie, who not just as an agent but as a friend guided us through the entire process and gave valuable tips and suggestions during the home buying process. She was quick in understanding our requirements and directing our attention to the right properties and listing out all the pros and cons of each house.  She was very patient in explaining the whole process and clearing the infinite questions and concerns that we had as home buyers. She was always accessible, responsive and accommodating to our schedules. She effortlessly managed the whole escrow and closing process by coordinating between various parties and constantly communicating with us about the same.  Thanks to her, that we now have a beautiful house that we call our home and we couldn’t have been here without her. I would highly recommend her to my friends who are on the lookout for a house here in the bay area. 

- Balaji & Jyoti

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I just wanted to give a word of appreciation for your help in getting the loan:

Paperwork and forms were handled perfectly, nothing was misplaced or filled out incorrectly and the overall experience could not have been better.

The loan process was made very easy and Sophie was extremely patient with a first time home buyer.  Sophie explained in detail every step in the process and was there to answer any questions I had.  

Thanks,

- Sumit

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Mercyma Deeba Balachandran

Sr. Antenna Design Engineer at Amazon Lab126

February 24, 2016, Mercyma Deeba was a client of Sophie Shen, CFA’S

Sophie got us our first home. She had a very good balance between giving us the time to learn and adapt as a first time buyer and moving quickly with offers. She understands the fast paced silicon valley market trend and is up-to-date with the upcoming location developments. We look forward to work with her more and highly recommend her to our friends, coworkers, and family.

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Emily Outlaw

AVP, IT Operations at Bridgepoint Education

April 9, 2013, Emily was a client of Sophie Shen, CFA’S

Sophie delivered exactly what was promised while keeping me informed every step of the way. She was always willing to answer every question that I asked. She is detail oriented yet kept the entire loan process simple.

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Bin Tian

Principal System Engineer at Qualcomm

October 19, 2012, Bin was a client of Sophie Shen, CFA’S

Sophie has been my loan agent for many years and I have done many refinance with her. She is very knowledgable and trustworthy. She always delivers what she promised.

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Irma Suherman

Director of Sales and Marketing

August 23, 2012, Irma was a client of Sophie Shen, CFA’S

I've used Sophie to re-finance my home a few times and every time the results have been satisfactory. She made it easy, no-fuss, and always done within a very timely manner. Highly recommended to use her for home loan re-finance.

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Yen-Ming Liu

Senior Manufacturing Engineer at Thermofisher Scientific

July 20, 2012, Yen-Ming was a client of Sophie Shen, CFA’S

I would highly recommend Sophie to anyone looking for mortgage. Excellent job from her always.

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Margarita Vinokurova

Principal Quality Assurance Engineer at Oracle

July 19, 2012, Margarita was a client of Sophie Shen, CFA’S

Sophie has done excellent job with my loan refinancing as well as with a new loan.
I’ve refinanced my mortgage with her 3 times – no closing costs, once I've applied for a new loan with her.
Everything was done on time, with good attitude and care.
I strongly recommend her as an excellent loan specialist.

Best regards,
Margo

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Vivek Mohan

Sr, Director Engineering

July 19, 2012, Vivek was a client of Sophie Shen, CFA’S

I would highly recommend Sophie to anyone looking for mortgage and real estate services. She did a wonderful job getting loan for our home. It was a complex case but she remained on top & got it in time!

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Babita Bhardwaj

Sr. Manager in Collaboration Business Unit & Leader at Cisco

July 19, 2012, Babita was a client of Sophie Shen, CFA’S

I really enjoyed working with Sophie, she worked hard to help me get the best deal possible. Thanks Sophie for all your hard work.

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Gautam Gopinadhan

Experienced Technical Leader at Microsoft

July 19, 2012, Gautam was a client of Sophie Shen, CFA’S

Very keen knowledge of the real estate market. She always has her eyes and ears open to market changes and proactively reaches out to you if there are opportunities that suit your requirement. Very knowledgeable on all markets. Patient with first time buyers and does not pressurize the buyer. Looks out for the best interest of the customer first and foremost. If you want a hawk on your team for your real-estate needs then shes the person you want.

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Pavel Dmitriev

Vice President of Data Science at Outreach.io

April 20, 2012, Pavel was a client of Sophie Shen, CFA’S

I hired Sophie to help sell my house. I had many constraints for the sale -- a very tight timeline, tenants living in the house, and myself living out of state. A realtor I hired before Sophie was not able to bring an adequate offer. 

Sophie helped to prepare the house for sale with minimal expenses, did an extensive advertising of the house, and even helped to negotiate with tenants and manage the repairs for my house. She was very friendly, returned calls and e-mails quickly, and was always available to answer questions. We got an offer after the first open house, and closed on time to meet my requirements.

I highly recommend Sophie to anyone considering buying/selling a house.

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Yanyun (Tina) Tian

International Exchange Program project development, Non-profit organization management

March 16, 2012, Yanyun (Tina) was a client of Sophie Shen, CFA’S

We consulted Sophie for her expert advice on properties and potential loan opportunities. She provided us with valuable feedback. Thank you, Sophie!

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Yan Ye

Video Research Manager at InterDigital Communications

March 7, 2012, Yan was a client of Sophie Shen, CFA’S

Over the years we have applied for mortgage and refinanced mortgage multiple times with multiple loan officers. Sophie is the best in many senses: her amazingly fast responses, her ability to always find the best value for her customers, her in-depth knowledge in the field, her willingness to consult and to answer all the questions to customer satisifcation, and so on - the list goes on.

We recently completed another round of refinance with Sophie. With expectation already high when we started (since we already knew her from before), we were again pleasantly surprised at her ability to go above and beyond. Our case was a bit complicated. It took a bit longer than usual, and upon closing there were still some loose ends to be tied. Throughout the process Sophie worked hard to ensure that the process moved forward smoothly. Even after closing, Sophie still worked side by side with us, answering all the questions and following up on all loose ends. We ended up solving all the problems satisfactorily thanks to her tireless work.

I would highly recommend Sophie to anyone looking for mortgage and real estate services. You will not be disappointed!

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Nicholas Jong

Machine Learning Engineer at Apple

February 26, 2012, Nicholas was a client of Sophie Shen, CFA’S

Without Sophie, I don't know how we would have managed the nerve-wracking experience of buying our first house. She was always available to answer our questions clearly and patiently. She consistently went above and beyond our expectations, even alerting us half a year later that we should refinance our mortgage. She wanted us to have the best deal, and she worked hard to make it happen!

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Gautam Joshi

Director Engineering at Cisco

February 25, 2012, Gautam was a client of Sophie Shen, CFA’S

Sophie did an excellent job for us during the purchase of our first home. She showed lot of patience and admirable willingness to understand the mindset of first time home buyers. Once we decided on the home, she took care of all the paper work and kept us informed every step of the way. She also helped us refinance couple of times after the first purchase and got us unbelievably low rates. She has truly been a joy to work with

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Mark Tulkki

Worldwide Head, Print Support Services Business at HP

February 17, 2012, Mark was a client of Sophie Shen, CFA’S

Sophie is highly responsive and does excellent work. She was able to get us a fantastic deal on our refinance and was able to close in less than a month. I would definitely work with Sophie again and recommend her to friends.

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Zhiheng Mao

Software Engineer, MTS V, Panasonic Avionics Corporation

January 31, 2012, Zhiheng was a client of Sophie Shen, CFA’S

I am highly recommanding Sophie Shen of MaxReal as your next loan officer.

Sophie is very knowledgeable and professional in her work and provides prompt, courteous service, and above all accurate loan processing work to her clients. She is very quick to return phone calls and quick to get client's concerns resolved. Sophie always stays on top of her client's cases and provids excellent communications to her client in each step throughout the entire processing.

I have had many loan applications processed through Sophie, all with satifactory closings. Her efficiency and professionalism always exceed my expectations, and I know I can count on Sophie for any of my future loan needs.

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Di Hu

Solutions Architect Manager at Amazon Web Services

January 29, 2012, Di was a client of Sophie Shen, CFA’S

Our experience with Sophie as an agent was one of great reward. In the purchase of our first home, we never felt hurried to go in any certain direction with any house that we looked at. Sophie listened to our thoughts and opinions, and provided valuable input during the house selection, which allowed us to make sound decisions. Sophie always responded to questions and concerns in a timely manner. During these times, her patience with us and our lack of understanding was beyond that of a close friend. I can honestly say that we would be fortunate to work with Sophie again in future real estate endeavors.

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Liping Ma

Principal Scientist

January 28, 2012, Liping was a client of Sophie Shen, CFA’S

Sophie is a very nice and eager to help others when ever you need help in you home buying, home loan application, etc. She works in a very efficiency way and timely manner. She can find the best deal for you and get the job done very quickly, reliable and you will enjoin your new home, or lower interest of home loan with refinance.

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Danlu Zhang

Principal Engineer at Qualcomm

January 14, 2012, Danlu was a client of Sophie Shen, CFA’S

Sophie has been our loan broker for purchase and refinance mutiple times. She combines expert knowledge and personal attention in delivering outstanding result. She tracks both long term and short time market trends. We highly recommend her service.